Fault Finding Survey

Full Network Survey

Our home network fault finding survey is a comprehensive assessment conducted to identify and resolve issues within your home network. This survey typically take approximatly 2 hours and involves the following steps:

STEP 1: Initial Consultation:

Gathering information from the homeowner about the network issues they are experiencing, such as slow speeds, connectivity drops, or device malfunctions.

STEP 2: Physical Inspection:

Checking the physical setup of the network, including the router, modem, cables, and any network extenders or switches. Ensuring all hardware is properly connected and functioning.

STEP 3: Network Analysis:

Using specialized tools and software to analyze the network’s performance. This includes checking signal strength, bandwidth usage, and the configuration of network devices.

STEP 4: Interference Detection:

Identifying sources of interference that may affect network performance, such as other electronic devices, structural obstructions, or competing Wi-Fi networks.

STEP 5: Configuration Review::

Examining the settings and configurations of network devices to ensure they are optimized for performance and security. This includes checking firmware updates, security protocols, and channel settings.

STEP 6: Problem Identification:

Pinpointing specific faults or weaknesses in the network, such as faulty hardware, outdated software, or suboptimal configurations.

STEP 7: Recommendations and Solutions:

Providing a detailed report of findings along with recommendations for improvements or repairs. This might involve replacing hardware, adjusting settings, or suggesting alternative network setups.

A home network fault finding survey aims to ensure a reliable, secure, and high-performing home network by systematically identifying and addressing any problems.